Get in touch.
Stuck on a dial-in, found a bug, lost your shots after switching phones? Email [email protected]. One of us reads every message.
My recommendation feels off.
Brewmie improves with each shot you log. Rate the taste honestly. Within 10 to 20 shots, the algorithm tunes to your kitchen. If a single recommendation seems wrong, tap it for the reasoning underneath.
I lost my shots after reinstalling.
Shots live on your device by default. Reinstalling wipes them unless you signed in. Signed-in users get an automatic restore on the next sign-in.
What does Brewmie share?
Brewmie asks once whether to share anonymous shot statistics (grind, dose, yield, time, taste) and basic usage. Nothing is shared until you say yes, whether or not you are signed in, and you can switch it off any time in Setup, under Privacy.
My grinder isn't in the list.
Email us the make and model. We add new grinders weekly. In the meantime, pick the closest match or use a generic preset; the algorithm adapts either way.
Premium and refunds.
Brewmie Premium is a one-time purchase. Apple and Google handle refunds inside their own systems. iOS users open reportaproblem.apple.com; Play users tap "Purchase history" in the Play Store app.
Premium belongs to your App Store or Google Play account. It comes back with Restore purchases on any device signed in to that store account. You do not need a Brewmie account to buy or restore it.
Delete my account.
Go to brewmie.app/delete-account for the steps.
Privacy.
Full policy at brewmie.app/privacy.